Job Description

IMMEDIATE HIRE: Customer Accounts Specialist (100% Onsite | Livermore, CA ) Location: 100% ONSITE - Livermore, California Schedule: Monday to Friday | 7:30 AM - 4:00 PM PST Pay Rate: $22-25/hour Position Overview: We are seeking a Customer Accounts Specialist to join our Revenue Cycle Management team located in Livermore, CA. This is a full-time onsite role with a strong emphasis on customer service, medical billing, and insurance collections. You will handle inbound calls from patients regarding their billing statements, follow up on outstanding balances, and interpret insurance information (EOBs). Key Responsibilities: Manage 50+ patient inquiries daily via phone and email Address questions related to billing statements, insurance, and payment status Reconcile patient accounts and verify statement accuracy Interpret and explain EOBs, RAs, and billing methodologies Maintain detailed, accurate records of all interactions and collection activities Submit adjustments and refund requests as needed Assist with credit card payments and hardship application monitoring Ensure compliance with HIPAA regulations Support month-end closing procedures and other related tasks Required Qualifications: High School Diploma or equivalent Minimum 1-2 years of experience in medical billing, insurance follow-up, or revenue cycle support Strong knowledge of insurance billing and EOB interpretation Familiarity with Medicare, Medicaid, and commercial insurance plans Excellent verbal and written communication skills Proficiency with Microsoft Office (Word, Excel, PowerPoint) Ability to maintain confidentiality and uphold patient privacy standards Strong organizational and time management skills ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Job Tags

Full time, Monday to Friday,

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