General and Operations Managers Job at The Upper Room, Derry, NH

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  • The Upper Room
  • Derry, NH

Job Description


Summary

Plan, direct, and coordinate the operations of The Upper Room. Duties and responsibilities include formulating policies, managing daily operations, facility needs, and programs.

Duties

  • Direct and coordinate activities of agency programs.
  • Perform reviews of programs and efficiencies.
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
  • Direct non program functions such as reporting and scheduling.
  • Work on projects related to new facilities with the development team.
  • Oversee programs Annual Plans.
  • Support staff who oversee facilities management. Including service contractors and vendors.
  • Review financial statements, program activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Direct administrative activities directly related to programs and facilities as they relate to the current strategic plan.
  • Prepare staff work schedules and assign specific duties.
  • Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
  • Establish or implement departmental policies, goals, objectives, or procedures with appropriate organization officials, or staff members.
  • Perform personnel functions such as selection, training, or evaluation.
  • Plan or direct activities such as performance reviews and evaluation, that require coordination with other department managers.
  • Work with Development for agency projects and growth
  • Develop Marketing Plans and strategies
  • Implement organizational process and policy change
  • Determine Resource needs
  • Provide basic information to guests, visitors, or clients
  • Facilitate programs as needed

Requirements

  • 4 Year Degree in related field
  • Must have 3 + years prior work in nonprofits
  • Prior Management experience
  • Detail oriented work plans
  • Must be flexible
  • Will need to be able to work evenings and an occasional weekend event
  • Strong professional boundaries
  • Prior training in organizational management and operations

Nice To Haves

  • Prior experience with FRC's
  • Prior training in Trauma Informed Care, Motivational Interviewing
  • Familiar with local resources and services locally
  • Understanding of Standards of Quality and the process to maintain such
  • Prior experience managing a program like the ones offered at The Upper Room
  • Adobe Systems Adobe Acrobat
  • Adobe Systems Adobe Photoshop
  • Blackbaud The Raiser's Edge
  • Citrix
  • CNC Mastercam
  • Computer aided manufacturing CAM software
  • Customer information control system CICS
  • Data entry software
  • Google AdWords
  • Google Analytics
  • Human resource management software HRMS
  • Intuit QuickBooks
  • LinkedIn
  • Microsoft Access
  • Microsoft Dynamics
  • Microsoft Dynamics GP
  • Microsoft Excel
  • Microsoft Exchange Server
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft Publisher
  • Microsoft SharePoint
  • Microsoft Visio
  • Microsoft Visual Basic
  • MicroStrategy
  • Calendar and scheduling software
  • Cell phones
  • Computer scanners
  • Credit card processing machines
  • Desktop computers
  • Digital cameras
  • Laptop computers
  • Magnetic card readers
  • Microsoft FrontPage
  • Microsoft Internet Explorer
  • Microsoft Office
  • Microsoft Word
  • Mozilla Firefox
  • Payroll software
  • Personal computers
  • Personnel scheduling software
  • Photocopying equipment
  • Surveillance cameras

Benefits

  • PTO
  • Health care at 80% covered
  • Life Insurance
  • Access to Dental/Eye
  • 403B Retirement plan
  • Access to AFLAC options
  • Professional Development

Job Tags

Full time, For contractors, Local area, Flexible hours, Afternoon shift,

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