Job Description

Join Our Team and Help Deliver Brilliance — One Order at a Time.

The E-Commerce Order Fulfillment Specialist is responsible for accurately and carefully processing orders, ensuring flawless packaging, and timely shipment to customers. This role requires meticulous attention to detail, a gentle touch when handling delicate items, and a commitment to delivering a premium unboxing experience.

Key Responsibilities:

• Order Processing: Pick, pack and ship customers customer orders from inventory with extreme care, verifying product SKUs and other details needed.
• Packaging: Expertly wrap items while ensuring a pristine presentation.
• Shipping : Ensure all parcels are dispatched on time using the correct courier services and tracking methods, maintaining accuracy and timeliness.

Qualifications & Skills:

• Prior experience in picking, packing and shipping. 
• Experience in e-commerce highly preferred.
• Exceptional attention to details and accuracy.
• Shipping software (ShipStation, Easyship) is a plus!
• Basic computer skills for order processing and label printing.
• Ability to work in a secure, small-item environment (no heavy lifting).
• Reliable and punctual with a strong work ethic.

Terms:

• M-F, weekends as needed.
• 8 hr shift.
• 401(k).
• Health insurance.
• Paid time off.
• 5 Paid Vacation Days (after one year of employment).
• Paid Legal Holidays (that fall on business days): New Year's, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas, etc.)

About Us:

Brilliance.com is a top online retailer based in Boynton Beach, Florida, specializing in diamonds, engagement rings, and fine jewelry. For over 35 years, we’ve been the highest-rated online diamond store, proudly holding thousands of 5-star reviews.

Why Join Us?

• Job Stability: Over 35 years of market success, offering long-term security.
• Work with a luxury brand that values customers - 3,000+ 5-Star Reviews on Trustpilot.
• Be part of a growing, innovative company in the fine jewelry industry.
• Competitive opportunities for skill development and career advancement.

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